Online Therapy and TeleHealth

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Introduction About Online Therapy Levels of Care Conditions Treated Insurance Accepted

Online Therapy and TeleHealth

Never has technology been so appreciated as it is now, during the coronavirus pandemic. With in-person outpatient addiction and mental wellness treatment resources being halted nationwide, online platforms, such as Zoom, are serving as a much-needed tool to deliver online therapy. Ken Seeley Rehab is a frontrunner in establishing an important online option for individuals seeking access to professional support for a substance use disorder, dual diagnosis, or mental wellness condition.

Fortunately, the online video technology provides an excellent alternative for connecting licensed clinicians with outpatient clients at this difficult time. No one should be without the necessary resources to help them maintain recovery, especially when feelings of stress and anxiety are running high. Stress can present a formidable threat to sobriety, especially when it is unrelenting. By providing online outpatient services our team is dedicated to offering clients the support they need at a time when it is most needed.

About Online Therapy and TeleHealth

With much of the country in lockdown, the usual routes to receiving recovery support have been temporarily discontinued. This has necessitated a need for alternative therapeutic delivery models. Virtual therapy is now available via Zoom, a popular platform used for remote video communication between client and therapist.

By harnessing the technology that Zoom provides, Ken Seeley Rehab is able to maintain essential outpatient services delivered through this portal. Clients will sign in and schedule either individual or group therapy sessions based on their designated level of care. During individual therapy sessions the client will be communicating online with their licensed clinician only, while during group therapy sessions the therapist will interact with several clients in a video conferencing format.

Levels of Care

Outpatient therapy is available in three levels of care, ranging from basic therapy to partial hospitalization programs. The levels of outpatient care available include:

Outpatient therapy. The basic outpatient therapy is an excellent continuing care option for individuals in early recovery following residential treatment, or as a step down from an intensive outpatient program (IOP). Clients benefit from having regular 90-minute therapy sessions, either individual and/or group sessions, that provide helpful guidance and psychological support.

Intensive Outpatient Programming. An IOP is an excellent outpatient treatment for individuals with a mild to moderate substance use or mental wellness disorder, or as a step down from a partial hospitalization program (PHP). The IOP will include a weekly schedule of approximately 9-15 hours of therapy per week, including individual and group sessions.

Partial Hospitalization Programming. The PHP represents the highest level of care for outpatient programming. This level is best for individuals with a moderate to severe substance use or mental wellness disorder, and includes approximately 30 hours per week of programming, including individual and group therapy, as well as life skills, relapse prevention planning, and other adjunctive therapies.

Conditions Treated Through TeleHealth

What Conditions are treated with Online Therapy?

Virtual outpatient services offer an excellent opportunity for individuals who are struggling with emotions that might threaten recovery, or for first-time clients who have made the life-saving decision to embark on a recovery journey. With the advent of online therapy, individuals in need of psychological support can access it regardless of the physical barriers presented during the coronavirus pandemic.

Tele-health services provide a safe, private, and effective platform to obtain professional evaluation or support for the following conditions:

Addiction recovery
As a leader in the addiction recovery field, the clinical team at Ken Seeley Rehab is dedicated to partnering with clients on their path to recovery. Online therapy allows our licensed addiction experts to provide the same types of evidence-based interventions that we would use in person. These include Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Contingency Management (CM). These types of targeted therapies help clients make fundamental changes in their thought patterns and to break free of addiction behavior responses.
Dual diagnosis
A large percentage of those with a substance use disorder also struggle with a co-occurring mental wellness challenge, which is called a dual diagnosis. The only way that the recovery can be sustained is by addressing and managing the coexisting psychological issue. A dual diagnosis program will effectively treat both disorders simultaneously using the online outpatient program.
Primary mental wellness
Ken Seeley Communities also provides expert treatment and support for individuals who suffer from a mental wellness disorder. Outpatient treatment is available for such conditions as:
- Depression
- Anxiety
- Bipolar disorder
- Personality disorder
Evidence-based therapies include psychodynamic therapy, CBT, prolonged exposure therapy, and complementary holistic therapies. Psychotherapy is available in individual therapy sessions and/or support groups.

Case Management

Case management involves the clinical staff managing assorted related services related to the client’s recovery needs. The counselor, or case manager, is responsible for working with various, social services for the benefit of the client. This means coordinating services so the client can access them either during or after the coronavirus event.

The case manager is the client’s advocate, assisting them in procuring the needed help for life skills, job seeking, legal counsel, medical and mental wellness treatment, social services, housing challenges, and many more. A case manager is available via the online therapy portal to help coordinate and schedule various service providers while also helping to administer individual care plans.

Insurance Accepted for Online Therapy

Most insurance plans today offer at least some coverage for addiction and mental wellness services. Because of the wide range of healthcare plans in use today it is necessary to contact the health insurance provider to obtain details about coverage limits, copays, and in-network requirements.

Certain criteria will help determine whether an insurer will authorize treatment, including:

Cognitively able to participate in a treatment program, with no other medical conditions that preclude the ability to participate
Withdrawal symptoms can be managed at the requested level of care
Demonstrate a desire and motivation to work toward recovery

To qualify for residential treatment coverage, the individual must meet at least one of the following:

Severity of the self-harm or risk taking behaviors present a threat to the individual or others and cannot be managed outside of a 24-hour care facility
Substance abuse is causing severe problems in at least two life domains
Acute medical problems make it difficult or impossible to remain abstinent outside of a residential treatment environment
Dysfunctional living environment endangers the recovery process
Condition will continue to worsen if not in residential care, which could lead to hospitalization
Attempts at outpatient care have failed to achieve sustained sobriety, indicating residential treatment